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Frequently asked questions
Our customers' satisfaction is our number one priority. However, if you are not entirely satisfied with your purchase, we are here to help with our returns and refunds policy
- We offer a full refund (please note that shipping costs are non-refundable and will be deducted from your refund) when the product is returned, in its original condition, with all tags attached, and in its original packaging.
- Returned products must be unworn, unwashed, and undamaged.
- Please note that customers will be responsible for shipping costs.
- Please ensure to return your items including all boxes and packaging that came with your order inside the package.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 3 to 5 business days.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!